Most people find that our sizing runs generously. If you are undecided with which size to order, it is best to order the smaller size. Additionally, you may add your measurements (bust and waist) at check out and we can help you choose the nearest size.
An exception to the generous sizing is the type of ball gown that requires boning in the bodice and that supports a heavy skirt. Many times this style is also "off-the-shoulder" and requires a firm fit to stay up. These styles tend to not run as generously as most of our other garments because of this.
In most cases you should take your bust and waist measurement to determine your size. Please wear the undergarments that you intend to wear when you do your measuring. For example, take your measurement over the type of brassiere or corset that you may be wearing.
Measure the fullest part of your bust around and the smallest part of your waist.
Return and Policy
Your satisfaction is our priority! If you find that you need to return something you purchased from us, we are happy to help you to do so. For complete details, please visit our return policy.
Recollections garments are put into production especially for you once you order, with some designs customizable to suit your preferences. Our made-to-order garments can take 5 weeks to 7 weeks for delivery depending on the design of the garment, the complexity, and the materials. Rush production and rush shipping options are available at an additional cost at check out.
Shipments Outside of the United States:
Shipping charges to your country are reflected in the shopping cart. You may opt to prepay duties and taxes or pay them upon delivery.
For complete shipping information, please see our Delivery page.
The Recollections gift card is sent either to you or directly to your gift recipient through U.S. Priority Mail, or you can choose to have it emailed. It includes a unique gift card number, the value amount, and can be redeemed for Recollections merchandise through the website www.recollections.biz.
When redeeming online, the unique gift card number is entered on the checkout page above the billing information. Alternatively, when calling to redeem the card, the card number is given to the customer service representative.
They are mailed or emailed by the next business day after placing your order.